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Save Time. Grow Your Business.
Welcome to OvrC
OvrC is a free, cloud-based remote management and monitoring platform designed by Snap One exclusively for professionals. From setup to support, OvrC empowers you to install, monitor, and troubleshoot connected devices remotely, helping you deliver world-class support from anywhere. With a new system coming online every six minutes, OvrC is trusted by pros around the world to solve problems quickly and keep customers’ systems up and running.
Save Time. Grow Your Business.
Welcome to OvrC
OvrC is a free, cloud-based remote management and monitoring platform designed exclusively for professionals. From setup to support, OvrC empowers you to install, monitor, and troubleshoot connected devices remotely, helping you deliver world-class support from anywhere. With a new system coming online every six minutes, OvrC is trusted by pros around the world to solve problems quickly and keep customers’ systems up and running.
Snap One's Remote Management Continually Evolves for the Future
Snap One is proud to introduce our most significant update to OvrC ever. Using your feedback, we continue to deliver features that make your businesses operate more efficiently, and deliver reliable, robust systems consistently. Allowing you to deliver an amazing customer experience with world-class support.
Designed for Faster and Easier Navigation
With faster page loads and simplified navigation, OvrC speeds up your response time, making it easy to impress your clients with proactive service. Updated elements include:
- 2x faster load times
- Optimized layouts reduce clicks and scrolling
- Dashboard view provides important info at a glance
- Dynamic interface adjusts to fit your screen
- Modern, clean design
Improved Functionality and Features
Engineered for performance, OvrC keeps everything organized and running smoothly to help you solve problems fast and improve business efficiency. Features include:
- View the last known state of devices that fall offline
- Improved search through map view (search by address, location, customer)
- Thorough speed test graph and data
- Data tables are sortable by columns
- Total device count shown by site
New Full-Featured Mobile App
The dealer mobile app is now as powerful as the desktop version, allowing you to support your customers from wherever you are. The mobile app is available for download on the Apple App Store or Google Play Store. Key mobile upgrades include:
- Create/edit customers, locations, and devices, and view a map of all customer sites
- Configure site and device settings, such as SSIDs/passwords, DHCP reservations, and more
- Auto-reboot capabilities and reboot scheduling on WattBox products
- Create OvrC Connect macros
- Configure guest networks and view network speed graphs
Real-Time Notifications
Receive alerts and troubleshoot common issues before your customer even realizes there's a problem. Plus, batch notifications provide you with a single offline alert based on location.
Remote Reboots
Most troubleshooting calls are resolved with a simple reboot, so OvrC allows you to remotely reboot Snap One devices or those powered through a WattBox or Araknis PoE switch, instead of rolling a truck.
Modify Configurations
Through an easy-to-use interface, you can modify the most common configuration settings of a device ¬in OvrC – even after your install is complete.
Firmware Updates
If a firmware update is available for a device, you’ll instantly be notified. Then you can update the device remotely with a single click.
Remote Access
Get remote, secure access to a device’s local UI with just the click of a button, where you can access advanced configuration settings.
Client-Facing Mobile App
Through OvrC Connect, an optional mobile app you can personalize for each job, customers can fix common issues and manage parental controls on their own time.
Give OvrC's Power to Your Clients
Customers benefit from unique remote features, too. Customize our client-facing app, OvrC Connect, and give it to your clients – empowering them to fix common issues, filter network content, and manage their Wi-Fi.
Learn more about OvrC Connect >>
A Connected Ecosystem
OvrC works with an ever-expanding list of products ranging from our connected brands like Araknis, WattBox, Luma, and Pakedge, to popular third-party choices like Google Nest, Pioneer, Samsung, Philips, and more. When you can install, configure, and monitor every device on the job site within a single easy-to-use platform, you save time and create more opportunities to grow your business. Learn more about the OvrC Ecosystem >>
A Connected Ecosystem
OvrC works with an ever-expanding list of products ranging from our connected brands like Araknis, WattBox, Luma, and Pakedge, to popular third-party choices like Google Nest, Pioneer, Samsung, Philips, and more. When you can install, configure, and monitor every device on the job site within a single easy-to-use platform, you save time and create more opportunities to grow your business. Learn more about the OvrC Ecosystem >>
Upgrade to OvrC Pro
Upgrade to OvrC Pro, and you’ll get full visibility of all connected devices and premium network transparency, so you can tackle common network issues quickly and discreetly, without rolling a truck.
Quick Comparison
OvrC allows you to remotely monitor and manage Snap One connected products, while OvrC Pro extends those capabilities to everything else on the network, including ISP and non-Snap One products. Plus, you get access to a remote service dashboard that helps you solve problems from anywhere.
OvrC is included with all Snap One connected products, and lets you:
- Monitor and manage products remotely
- Limit calls with OvrC Connect, a client-facing mobile app
- View device diagnostics info and troubleshoot remotely
With OvrC Pro, you get all the features of OvrC, plus:
- The ability to monitor and manage ALL connected products
- A quick snapshot of a location’s system health
- Enhanced diagnostics data and troubleshooting capabilities
Browser Compatibility
OvrC supports the latest versions of these browsers:
New Smartphone App
Compatible with iOS7+ and Android OS 4.4+
System Design
Staub’s Technical Specialists will work closely with you on your project to ensure a complete and effective Design solution.
RMA Request Form
Simply complete the form and we will process your request or contact you if further information is needed.
Staub Shipping Desk
Tired of paying the posted rates on everything you ship? Tap into our discounts with major shipping carriers to save you money.
Payment options
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